Policies and trust center
Clear rules, plain language summaries, and direct support routes for privacy, moderation, and contributor conduct.
Policies that actually govern the product
Each policy below has a complete article page instead of a dead link, placeholder paragraph, or empty support loop.
Plain-language answers
For the common questions families and cemetery partners ask before they submit a request.
How fast can you handle a privacy request?
Urgent privacy cases are triaged first. Standard correction and takedown requests receive an initial response within two business days.
Do you delete records entirely?
Sometimes. When deletion is not required, we prefer suppression so the internal audit trail remains intact and repeat mistakes do not reappear.
Can a cemetery opt out?
Yes. Verified cemetery management can request suppression, review gates, or a full takedown of a grounds-level directory.
Operational routes
Policies are only useful if they lead into working workflows.